DIOR Women Miss Caro Mini Bag Cloud Gray S5169UDAX_M51G

The Miss Caro mini bag, a creation combining modernity and timeless elegance, enriches the Dior Caro line. This model made of Cloud gray lambskin stands out with the originality of the quilting effect of the Macrocannage seams. This bag has a flap punctuated with a gold metal CD twist clasp, inspired by a Christian Dior perfume bottle. Alternating gold metal links and brown tortoiseshell resin, its adjustable chain shoulder strap with a leather insert will offer a comfortable carry by hand, on the shoulder or as a crossbody.

Ginger Exchange and Return Policy

Ginger places customer satisfaction as its top priority and thoroughly records the packaging and shipping process of all orders to prevent fraud and block the introduction of counterfeit products. If the video stored at the time of shipment does not match the inspection results during the return/exchange process, exchange or return is not possible.

 

1. When exchange and refund are possible

- You can apply for an exchange or refund within **14 days** after receiving the product.
- Items must be in unused condition, with original packaging (brand box, dust cover, etc.) and all brand and product labels/tags/instructions attached.

2. When exchange and refund are not possible

- When the exchange/refund period (14 days) has elapsed
- If the returned product is not collected due to reasons attributable to the customer after requesting an exchange/refund, or if delivery is canceled due to the circumstances of the recipient
- If the original packaging of the product is damaged (e.g. if the brand box is damaged, return is not possible)
- Shoes must be in new condition and cannot be exchanged or refunded if there is damage to the sole.
- Swimwear must keep the sanitary liner attached.
- If purchase details cannot be confirmed
- Cosmetics, underwear, and earrings cannot be returned due to status reasons.
- If the product is contaminated (including contamination, traces of use, perfume or other residue)

 

3. Return Process

Ginger provides an online return application service for customer convenience.

Online return application

- You can request a return through the **"My Account" → "Order History"** section on the Ginger official website.

Once a return request is received, pickup will be scheduled, and after the returned product arrives at the Ginger Logistics Center, it will go through an inspection process and a refund or exchange will be processed.